Business of
the Month:
Sweet Home Improvements
Lior
Bega
Lior
Bega is the owner of Sweet Home Improvements, Inc., in
Glenview. He has owned this business for almost 10
years and had experience with painting prior to opening
the business. He has 3 full time staff and 1 part
time. He uses subcontractors as needed for things
like plumbing, electric or certain flooring. He
services from the Loop up the North Shore and as far
west as Buffalo Grove.
Sweet
Home Improvement specializes in interior remodeling and
painting. Recently, Lior began to market Universal
Remodeling to his clients as he just completed the NARI
Universal Remodeling course and plans to take the exam
in January.
"Most
of my competitors don't give personal customer
service. I love to work directly with homeowners
and not as a subcontractor." He feels that by
getting to know them personally, he knows what they like
and how to satisfy them. He is there for them
anytime for their concerns.
Lior
feels that a lack of communication is what is missing
from a lot of remodeling jobs. A lot of Lior's
clients are those who have been burned by other
contractors or those who don't have time to shop
around. "I make sure their bad experience
doesn't happen again."
Lior
wanted to expand his business to have 2 permanent crews
and get himself out of the daily "building materials
shopping". He worked endless hours analyzing his
business and figuring out how to work
smarter. It was a rough few months with
long hours and time away from his family, but now he
can't believe he was afraid to do it, even though the
economy made it difficult to invest. He bought an
additional vehicle for his business and gave more
responsibilities to his foreman. The load is off
his chest; he is hiring now because his three full time
workers are not enough for the load of work that is
coming up. Lior credits this recent business
growth to NARI education and members who have been
willing to help him along the way. "I know I am in
the process of building one great company!"
NARI
is very important to Lior. Without it, he says, he
wouldn't be in business today. When he started his
company, he didn't know how to run the business end of
things. He was unsure of pricing things.
Once he joined NARI as well as a painting association,
he began to find the answers and learn more about what
mistakes he was making. "The ideas, suggestions
and advice that every member is exposed to is
priceless."
Lior
was born in Israel and moved to the United States when
he was in high school, knowing little English. He
worked for the school district doing maintenance, but
then focused on an education in criminology. Over
the next few years he worked several jobs as a private
investigator, a teacher, a cook and working in a
convenient store. When the plan for a business
with his brother fell through he started taking odd jobs
doing small contracting work and eventually opened his
own business.
Lior
has been married to Danit for 6 years and has three
children: two girls, 5 and 3 and a boy, 6 months.
"Yes, daddy bought him stuffed tool toys for him to play
with."
He
thinks that some people think that running a business
should come naturally and they don't need any
help. His philosophy: "Last time I checked, the
biggest corporations have advisors or study business in
some ways. Asking for help is not a
shame."